Refund & Return Policy

At VapeOnWheel, we prioritize making your return and exchange process simple and hassle-free. Below are the steps to ensure a smooth experience.
Returns & Exchanges (within 5 Days)

We offer returns and exchanges within 5 days of receiving your order. To qualify, products must be in new, unused condition and in their original packaging. Only items purchased directly from our website are eligible. Here’s how you can proceed:

For Returns: Contact us with your order number, and we’ll provide a return authorization. Once the item is returned, we’ll process your refund within 3-5 business days.

For Exchanges: To exchange a product, please place a new order for the replacement item. Contact us to initiate the return for the original product, and we’ll guide you through the process.

Refunds

Once we receive your returned item, it typically takes 3-5 business days for the refund to reflect in your account. If you do not see the refund after this period, feel free to contact us at Supports@vapeonwheel.in, and we will assist you promptly.

Invalid Return Reasons

Please note, we do not accept returns if you simply change your mind after placing the order. Make sure to review your order before completing it, as this constitutes a binding agreement to purchase the item.

Order Cancellations

If you wish to cancel your order, please contact us immediately. However, if the order has already been shipped, we will not be able to cancel it.

For any questions or assistance regarding returns or exchanges, don’t hesitate to reach out to us at VapeOnWheel. We’re here to help!